Get in touch

A relaxed, no-obligation phone call. We’ll talk about what’s happening, what you’d like help with and whether Neuro Independence is the right fit for you. If we are, we’ll talk you through the next steps. If not, we’ll point you towards someone who may be better placed to help.

Your initial assessment is a 60-minute visit in your home. We’ll talk about what’s happening and what you want to achieve, and assess the areas relevant to you, such as movement, strength, balance and mobility. We’ll then agree on a rehabilitation plan and discuss the next steps.

The initial assessment costs $180 and is required before ongoing treatment begins.

Individual sessions give you the flexibility to book one visit at a time. The 6-session programme provides a focused period of rehabilitation around a particular goal, while the 12-session programme provides more ongoing support for longer-term or more complex rehabilitation needs. We can help you decide what is most appropriate after your initial assessment.

No. You can contact Neuro Independence directly without a GP referral. Family members and health professionals are also welcome to get in touch on someone’s behalf. If your treatment is being funded by another organisation, different referral requirements may apply.

Yes. ACC may subsidise part of the cost of physiotherapy for an ACC-covered injury. You will need to pay the remaining balance, and we’ll let you know what this will be before your appointment.

We work with adults living with a range of neurological conditions, including stroke, Parkinson’s, multiple sclerosis (MS), traumatic brain injury (TBI), spinal cord injury, peripheral neuropathy and cerebral palsy.

This isn’t an exhaustive list, so if your condition isn’t mentioned, get in touch for a free 10-minute phone call and we can discuss whether we can help.

We provide home visits across the Hibiscus Coast and surrounding areas. If you live outside our usual home-visit area, we may still be able to come to you. An additional travel fee may apply depending on your location, and we’ll discuss this with you before booking.

Absolutely. Family members, whānau, carers or support workers are welcome to be involved when this is helpful and you would like them to be. Their involvement can also make it easier to carry strategies and exercises over into everyday life.

We understand that plans sometimes change. If you need to cancel or reschedule, please give us more than 24 hours’ notice where possible. Cancellations with less than 24 hours’ notice may incur a fee of 50% of the appointment cost.